Talk to someone in the same boat about...

Last updated: October 2022

In this agreement, references to ‘SameBoat’, ‘us’, ‘we’ or ‘our’ means Same Boat Pty Ltd ABN 43 607 659 183 and we are the operator of sameboat.com and any other websites or platforms (including social media platforms) operated or controlled by us (collectively called ‘website’). 

References to ‘you’ or ‘your’ means you as the person or legal entity using our website.

This privacy policy sets out how we handle your personal information.

We collect, hold, use and disclose personal information for the purpose of letting you know about our products and services. You may receive updates from us from time to time. We do not sell or give away access to the personal information you provide to us.

Staying Anonymous

You can browse this website anonymously. We allow you to post on our forums anonymously. To post on our website you will need to provide us with a name or tag that will appear publicly on forum pages, and an operating email address.  Your email address is your personal information and is not published. We use that information so that you can return to a forum and use the name or tag to continue a conversation.

If you contact us via our ‘contact us’ page, at that point we will also collect your personal information.

Collecting personal information

At all times we try to only collect the information we need to enable you to post in a forum. This may change if our services change.  

The main way we collect personal information about you is when you give it to us, for example:

  • when you contact us
  • when you submit information to our website
  • when you ask for access to information we hold about you

You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.

Indirect collection

We only collect information directly from you. We do not use your email address to collect information about you from publicly available sources or other parties.

While we do not intentionally collect information from your posts, remember that anything you post on our forum will be displayed on the forum and stored by us via our hosting of the forum. As with all on-line platforms, be very careful about the information you post. Do not include personal details such as your full name, email, physical or postal address or phone numbers.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Twitter and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information, which may also then become visible to other users. We will only social media to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Collecting sensitive information

We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. You should exercise your own judgment before posting that information in a forum.

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services.  To find out how to opt out of tailored advertising please check the options available here - http://www.networkadvertising.org/choices/.

Security and overseas recipients

We rely on third party providers like Mammoth Media Pty Ltd to store the information you have provided to us securely. This information is stored in Australia.  We do use appropriate password protection for our systems.

Disclosure

The information that we collect about you is used only for keeping you up to date. We do not publish your personal information. We may give access to identification data we obtain and transaction records to appropriate and competent advisors or authorities for the purpose of obtaining advice or if required by law.

Accessing and correcting your personal information

You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information. 

Data deletion requests

You may request that data we hold about you be deleted from our systems. To submit a request for data deletion, please complete this form, including the email address you use to login to SameBoat. If you are logging in via Facebook, please include the email address you use to access Facebook so that we can match your account. Your user data will be removed from our systems within 30 days.

Problems?

If you have any concerns about our use of your personal information, please contact us and let us know what the problem is. We will respond to your concerns within 30 days.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au

Welcome aboard!
We hope you find someone in the same boat with whom you can share your story, and that together you can navigate your way through the issue.